📜 Terms & Conditions – SDHS LLP

1. Trial Period

  • Trial period is not free. A prescribed fee is applicable for a two-day trial.

  • The trial helps evaluate the candidate’s performance and suitability.

2. Payment Terms

  • One-month salary + 18% GST is charged as agency service fee, payable at the time of candidate joining.

  • Monthly salary is paid directly to the agency, starting from the candidate’s joining date.

  • The company is not liable for any advance salary or goods given directly to the staff.

  • Charges like police verification and transportation are borne by the customer.

  • Invoice is issued after employment begins.

  • Payment delay may result in termination of services.

3. Responsibilities

  • Company: To provide verified candidates and issue GST bills.

  • Client: To pay the candidate’s salary timely and follow the terms mentioned.

4. Security Guidelines

  • Clients must check the candidate’s belongings while entering and exiting the premises.

  • Documents like Aadhar, PAN, and address proof are provided to the client.

  • Candidate cannot leave the premises without prior permission from the client.

  • Clients may register the candidate at a local police station.

  • Client contact details should not be shared with the candidate’s relatives.

5. Replacement Policy

  • Three free replacements within 1 Year from the date of joining.

  • No refund will be issued if the contract is canceled by the client.

  • A 15-day notice is required for any replacement request.

  • If the candidate leaves due to mistreatment or unfair salary reduction, no replacement or refund will be given.

  • If the candidate leaves due to genuine reasons (e.g., health issues), and doesn’t return in 15 days, replacement will be provided.

  • If replacement is not available within 30 days, 50% agency fee may be refunded within 30–45 days.

6. Holidays

  • Candidates are allowed 2 holidays per month.

  • Any additional leave requires the client’s permission.

7. Termination

  • If either party fails to comply with the terms, the agreement may be terminated with notice.

  • Hiring our candidate implies automatic acceptance of all terms, even without a signed agreement.

8. Jurisdiction

  • All legal matters are subject to Delhi jurisdiction only.